STEPS ACADEMY
New York
Sales and Operations Planning (S and OP)
Introduction S&OP aligns an organization’s sales, supply, and financial plans to create a unified operational strategy. This course explains the…
Lean Supply Chain Management
Introduction Lean principles eliminate waste and improve flow across the supply chain. This course focuses on tools and techniques that…
Supplier Relationship Management (SRM)
Introduction Strong supplier relationships lead to better quality, reliability, and innovation. This course teaches structured approaches to managing supplier interactions.…
Reverse Logistics and Returns Management
Introduction Reverse logistics handles the movement of products backward through the supply chain for returns, repairs, recycling, or disposal. This…
Contract Management for Supply Chains
Introduction Effective contract management ensures clarity, compliance, and performance in supplier relationships. This course covers contract structures, negotiation, risk allocation,…
Supply Chain Sustainability and Green Logistics
Introduction Sustainability is now a strategic imperative for supply chain leaders worldwide. This course explores environmentally responsible practices across sourcing,…
Global Supply Chain Management
Introduction Global supply chains span continents, cultures, and regulatory environments, making coordination more complex than ever. This course examines the…
Supply Chain Risk and Resilience
Introduction In an unpredictable world, managing supply chain risk is essential for business continuity. This course teaches participants how to…
Customer Service and Order Fulfillment
Introduction Order fulfillment is a critical link between supply chains and customer satisfaction. This course explores how organizations manage orders,…
Supply Chain Performance and Analytics
Introduction Strong supply chain performance requires accurate measurement and analytical insight. This course introduces participants to KPIs, dashboards, data interpretation,…
Production and Operations Planning
Introduction This course provides a practical understanding of how organizations plan and schedule their production activities. Participants will explore capacity…
Transportation and Fleet Management
Introduction Transportation is often the largest cost center in logistics, making efficiency essential. This course covers fleet management, route planning,…
Demand Planning Fundamentals
Introduction Demand planning ensures organizations anticipate customer needs accurately. This course explains forecasting logic, demand shaping, and collaboration techniques. Participants…
Warehouse Operations Management
Introduction Warehouses play a crucial role in ensuring the timely and accurate flow of materials within the supply chain. This…
Inventory Management Essentials
Introduction This course focuses on the principles required to manage stock effectively and maintain service levels while minimizing costs. Participants…