STEPS ACADEMY
New York
Sales and Operations Planning (S and OP)
Introduction S&OP aligns an organization’s sales, supply, and financial plans to create a unified operational strategy. This course explains the…
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Lean Supply Chain Management
Introduction Lean principles eliminate waste and improve flow across the supply chain. This course focuses on tools and techniques that…
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Supplier Relationship Management (SRM)
Introduction Strong supplier relationships lead to better quality, reliability, and innovation. This course teaches structured approaches to managing supplier interactions.…
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Reverse Logistics and Returns Management
Introduction Reverse logistics handles the movement of products backward through the supply chain for returns, repairs, recycling, or disposal. This…
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Contract Management for Supply Chains
Introduction Effective contract management ensures clarity, compliance, and performance in supplier relationships. This course covers contract structures, negotiation, risk allocation,…
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Supply Chain Sustainability and Green Logistics
Introduction Sustainability is now a strategic imperative for supply chain leaders worldwide. This course explores environmentally responsible practices across sourcing,…
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Global Supply Chain Management
Introduction Global supply chains span continents, cultures, and regulatory environments, making coordination more complex than ever. This course examines the…
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Supply Chain Risk and Resilience
Introduction In an unpredictable world, managing supply chain risk is essential for business continuity. This course teaches participants how to…
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Customer Service and Order Fulfillment
Introduction Order fulfillment is a critical link between supply chains and customer satisfaction. This course explores how organizations manage orders,…
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Supply Chain Performance and Analytics
Introduction Strong supply chain performance requires accurate measurement and analytical insight. This course introduces participants to KPIs, dashboards, data interpretation,…
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Production and Operations Planning
Introduction This course provides a practical understanding of how organizations plan and schedule their production activities. Participants will explore capacity…
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Transportation and Fleet Management
Introduction Transportation is often the largest cost center in logistics, making efficiency essential. This course covers fleet management, route planning,…
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Demand Planning Fundamentals
Introduction Demand planning ensures organizations anticipate customer needs accurately. This course explains forecasting logic, demand shaping, and collaboration techniques. Participants…
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Warehouse Operations Management
Introduction Warehouses play a crucial role in ensuring the timely and accurate flow of materials within the supply chain. This…
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Inventory Management Essentials
Introduction This course focuses on the principles required to manage stock effectively and maintain service levels while minimizing costs. Participants…
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