Introduction
Strong supplier relationships lead to better quality, reliability, and innovation. This course teaches structured approaches to managing supplier interactions. Participants will explore segmentation, performance monitoring, and collaboration tools. Practical case studies help learners apply SRM strategies to real-life scenarios.
Course Objectives
- Understand SRM principles
- Segment suppliers effectively
- Evaluate supplier performance
- Build collaborative partnerships
- Resolve supplier issues
Target Audience
- Procurement officers
- Supplier managers
- Operations planners
- Category managers
- Quality inspectors
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: SRM Essentials• Purpose and scope of SRM
• Supplier segmentation
• Relationship strategies
• Governance frameworks
• SRM maturity models0 - Day 2: Supplier Performance Measurement• Scorecard metrics
• Quality and delivery KPIs
• Cost performance
• Risk indicators
• Performance reviews0 - Day 3: Collaboration & Communication• Joint planning
• Information sharing
• Conflict resolution
• Supplier meetings
• Partnership development0 - Day 4: Supplier Development• Capability assessment
• Improvement plans
• Joint innovation
• Technical support
• Long-term partnership initiatives0 - Day 5: Managing Supplier Issues• Identifying issues early
• Corrective action processes
• Escalation protocols
• Compliance failures
• Recovery planning0
Instructor
Lessons:
