Introduction
Strong supply chain performance requires accurate measurement and analytical insight. This course introduces participants to KPIs, dashboards, data interpretation, and decision-making tools. Learners will explore how effective analytics reveal bottlenecks and improvement opportunities. The course highlights the balance between operational data and strategic insights.
Course Objectives
- Understand supply chain KPIs
- Build basic analytics dashboards
- Interpret performance data
- Identify improvement opportunities
- Use analytics tools effectively
Target Audience
- Junior analysts
- Planners
- Operations coordinators
- Warehouse/transport supervisors
- Business students
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Performance Management Basics• KPI definition
• Selecting meaningful metrics
• Data sources
• Lagging vs leading indicators
• Benchmarking0 - Day 2: Supply Chain KPIs• Inventory KPIs
• Logistics KPIs
• Supplier performance metrics
• Production KPIs
• Customer service metrics0 - Day 3: Analytics Techniques• Trend analysis
• Variance analysis
• Root cause analysis
• Basic visualization
• Data cleansing basics0 - Day 4: Dashboards & Reporting• Dashboard design elements
• KPI alignment
• Reporting cycles
• Excel and BI tool basics
• Case dashboard review0 - Day 5: Improvement & Decision Making• Identifying gaps
• Prioritizing improvements
• Scenario evaluation
• Decision-support frameworks
• Final project presentation0
Instructor
Lessons:
