Introduction
The Certified Change Management Professional (CCMP) program is designed for leaders and practitioners who want to master a globally recognized, evidence-based change management methodology. Built around the Association of Change Management Professionals (ACMP) Standard, this program equips participants with the tools, techniques, and competencies required to lead organizational change effectively. Over five intensive days, learners will explore the full change lifecycle—from preparing the organization to implementing and sustaining change—while developing the personal leadership capabilities needed to guide teams through transformation.
Course Objectives
By the end of this program, participants will be able to:
- Understand and apply the ACMP Standard for Change Management
- Develop comprehensive change management strategies and plans
- Conduct organizational assessments, stakeholder analyses & risk evaluations
- Design communication, training, engagement, and resistance-management strategies
- Guide leaders and teams through change initiatives
- Measure change success and embed sustainable practices
- Demonstrate readiness for the CCMP certification process
Target Audience
This course is ideal for:
- Change managers and change management teams
- HR, L&D, and Organizational Development professionals
- Project managers and transformation leads
- Consultants and internal change agents
- Leaders and managers navigating complex organizational change
- Professionals preparing for the CCMP certification exam
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Understanding the ACMP Standard & Change Foundations• Overview of the ACMP Standard and its five key process groups
• The role of a CCMP professional in modern organizations
• Understanding organizational change, complexity, and readiness
• Identifying change drivers, impacts, and stakeholder expectations
• Establishing the foundation for structured and ethical change leadership0 - Day 2: Formulating the Change Management Strategy• Conducting organizational assessments and impact analyses
• Identifying and mapping stakeholders using influence and support models
• Assessing change risks, constraints, and enablers
• Developing a change management strategy aligned with business goals
• Building sponsorship and preparing the leadership coalition0 - Day 3: Developing Change Management Plans• Designing a communication strategy to drive clarity and engagement
• Building a training and learning plan to enable capability development
• Creating a stakeholder engagement and coaching plan
• Designing a resistance management plan and early-warning mechanisms
• Integrating change plans with project and organizational activities0 - Day 4: Implementing & Monitoring Change Activities• Executing communication, engagement, and training activities
• Supporting leaders and managers through coaching frameworks
• Monitoring resistance, adoption, and behavior shifts
• Adjusting change plans based on feedback and real-time metrics
• Maintaining alignment between project milestones and people outcomes0 - Day 5: Sustaining Change & Preparing for CCMP Certification• Measuring change adoption, usage, and effectiveness
• Reinforcing new behaviors and embedding change into culture
• Conducting post-change evaluations and lessons learned
• Preparing documentation and evidence for CCMP application
• Capstone presentation: End-to-end CCMP-aligned change strategy0
Instructor
Lessons:
