Introduction
In today’s fast-paced business environment, organizations must adapt quickly to new systems, processes, and ways of working. Prosci’s change management methodology offers a structured, research-driven approach to guiding individuals and teams through change. This 5-day program introduces participants to the Prosci ADKAR Model, the Prosci 3-Phase Process, and the practical tools needed to design, implement, and sustain successful change initiatives.
Course Objectives
By the end of this program, participants will be able to:
- Understand Prosci’s research-based approach to change management
- Apply the ADKAR Model to individual and organizational change
- Use the Prosci 3-Phase Process to structure change projects
- Build communication, training, and resistance management plans
- Measure adoption and sustain new behaviors
- Support leaders and teams through organizational transitions
Target Audience
This course is designed for:
- Change managers and project managers
- HR, OD, and transformation professionals
- Business leaders driving organizational change
- Consultants and internal change agents
- Anyone involved in system, process, or cultural transformation
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Foundations of Prosci & the ADKAR® Model• Understanding the importance of change management in project success
• Overview of Prosci’s global research and methodology
• Introduction to the ADKAR Model: Awareness, Desire, Knowledge, Ability, Reinforcement
• Differentiating organizational change from individual change
• Change saturation, change collision, and the role of effective leadership0 - Day 2: Prosci Phase 1 – Prepare the Approach• Defining the change and assessing project characteristics
• Evaluating organizational readiness and historical change performance
• Stakeholder and sponsor identification
• Conducting impact assessments to determine ADKAR gaps
• Developing the overall change management strategy0 - Day 3: Prosci Phase 2 – Manage Change• Building the five core Prosci plans (Communication, Sponsor, Coaching, Training, Resistance)
• Creating Awareness and Desire using targeted communication and engagement
• Building Knowledge & Ability through training, coaching, and performance support
• Identifying sources of resistance and creating early intervention strategies
• Integrating change plan activities into project plans and timelines0 - Day 4: Prosci Phase 3 – Sustain Outcomes• Measuring adoption, usage, and proficiency of impacted groups
• Conducting effectiveness assessments to evaluate change success
• Reinforcing new behaviors through recognition and feedback
• Identifying gaps and implementing reinforcement actions
• Transitioning ownership from project teams to operations and leadership0 - Day 5: Integrating Prosci Tools & Building a Full Change Plan• Applying ADKAR diagnostics to real or simulated business scenarios
• Developing a full Prosci-based change management plan for a chosen project
• Conducting stakeholder analysis and creating targeted engagement strategies
• Facilitating resistance-management simulations and role plays
• Final group presentation: end-to-end Prosci change management strategy0
Instructor
Lessons:
