Performance Management Basics

Introduction

This course builds practical skills in managing employee performance through structured goal-setting, coaching, documentation, and appraisal tools. Participants learn to use frameworks, templates, and evaluation tools that make performance management fair, simple, and productive.

Course Objectives

• Understand performance management cycles.
• Use goal-setting and KPI tools.
• Conduct effective coaching and feedback.
• Document performance accurately.
• Support fair appraisal processes.

Target Audience

• HR generalists.
• Supervisors and team leads.
• Managers handling evaluations.
• New HR coordinators.
• Anyone supporting performance processes.