Introduction
This course equips managers and supervisors with essential HR knowledge to handle people-related responsibilities confidently. It provides practical tools such as interview guides, feedback models, documentation templates, and conflict-handling scripts to help managers support HR while maintaining strong team performance.
Course Objectives
- Understand key HR responsibilities relevant to managers.
- Apply basic hiring, interviewing, and onboarding tasks.
- Support performance management using structured tools.
- Document employee issues correctly.
- Build positive team engagement practices.
Target Audience
- Supervisors and team leaders.
- Department managers.
- Project managers.
- Shift leaders.
- Small business owners.
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: HR Roles for Managers• Manager-HR partnership.
• Compliance basics.
• Documentation forms.
• Policy interpretation tools.
• Manager communication scripts.0 - Day 2: Hiring for Managers• Job requirement templates.
• Interview question banks.
• Candidate rating sheets.
• Shortlisting grids.
• Decision justification notes.0 - Day 3: Performance Support• SMART goals.
• Coaching models.
• Feedback frameworks (SBI).
• Performance log templates.
• PIP basics.0 - Day 4: Handling Issues• Incident report forms.
• Conflict scripts.
• Escalation guidelines.
• Attendance issue tracking.
• Behavioral documentation.0 - Day 5: Engagement & Team Culture• Recognition strategies.
• Team-building tools.
• Check-in meeting scripts.
• Motivation techniques.
• Engagement tracking tools.0







