Introduction
This course builds strong HR operational skills, helping participants manage records, HRIS systems, workflows, and daily employee support tasks. Using checklists, documentation templates, and process maps, learners gain practical competency in handling HR’s administrative backbone efficiently and accurately.
Course Objectives
- Understand core HR operations workflows.
- Manage employee records using templates and tools.
- Support payroll, benefits, and attendance processes.
- Use HRIS and digital tools effectively.
- Improve efficiency through process standardization.
Target Audience
- HR assistants and coordinators.
- Office administrators handling HR files.
- New HR generalists.
- Payroll support staff.
- Small business managers.
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: HR Operations Basics• HR workflows overview.
• Employee file templates.
• HR forms & checklists.
• Basic HRIS functions.
• Service request logs.0 - Day 2: Records & Documentation• Document control rules.
• Filing systems (digital/manual).
• Data accuracy tips.
• Access protocols.
• Audit checklists.0 - Day 3: Payroll & Benefits Support• Payroll coordination steps.
• Attendance tracking tools.
• Leave management trackers.
• Benefits enrollment forms.
• Overtime/allowance calculation basics.0 - Day 4: Employee Lifecycle Admin• Onboarding/offboarding checklists.
• Contract templates.
• Staff movement forms.
• Exit process tools.
• HR workflow mapping.0 - Day 5: Continuous Improvement• SLA & service standards.
• Process bottleneck analysis.
• Efficiency tools (Kanban boards).
• Communication scripts.
• Reporting templates.0







