إدارة المكاتب والقيادة الإدارية

المقدمة

Effective office management requires strong leadership, organization, and the ability to coordinate people and resources. This course provides participants with practical tools to oversee office operations with confidence. Through interactive sessions, learners will develop strategies for managing staff, monitoring workflows, and improving productivity. The program also emphasizes problem-solving and continuous improvement for a modern office environment.

أهداف الدورة

عزز مهارات إدارة المكتب ومهارات القيادة.
Improve workflow coordination and administrative oversight.
تعزيز التواصل والتعاون الجماعي.
Build practical problem-solving and decision-making abilities.
تعلم أفضل الممارسات للحفاظ على عمليات المكتب المنتجة.

الفئة المستهدفة

مديرو المكاتب.
Senior administrative staff and supervisors.
قادة فرق في الوحدات الإدارية.
New managers handling office operations.
أي شخص يستعد لدور إداري يركز على القيادة.

المنهاج

5 Sections
0 Lessons
5 أيام

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Day 1: Fundamentals of Office Management
Understanding the office manager’s role.Supervising administrative operations.Delegation and task distribution.Setting and monitoring performance standards.Workplace policies and compliance.
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اليوم الثاني: القيادة الفعالة والتواصل
Leadership styles and team motivation.Communicating with clarity and authority.Handling conflict in the office.Improving team collaboration.Giving constructive feedback.
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اليوم الثالث: سير العمل وتحسين العمليات
Mapping and analyzing office processes.Identifying and removing inefficiencies.Improving interdepartmental coordination.Documenting standard operating procedures (SOPs).Implementing new workflow tools.
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اليوم الرابع: إدارة الموارد والمرافق
Managing office supplies and vendors.Budgeting basics for office operations.Facilities, safety, and workspace planning.Technology, systems, and software management.Vendor negotiation essentials.
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اليوم الخامس: حل المشكلات، التقارير ومراجعة الأداء
Addressing recurring office issues.Creating reports for senior management.Performance evaluations and staff feedback.Action plans for improving office output.Course review and role-based assessment.
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