Introduction
This course deepens expertise in employee relations by teaching advanced case handling, investigation techniques, labor law interpretation, and conflict resolution tools. Participants learn to manage complex ER cases using structured templates, evidence guidelines, and decision frameworks.
Course Objectives
- Handle complex ER cases professionally.
- Conduct investigations using proper tools.
- Interpret labor laws accurately.
- Apply disciplinary frameworks consistently.
- Reduce legal and ER risks.
Target Audience
- ER specialists.
- HR managers.
- Compliance officers.
- Senior HR generalists.
- HRBPs.
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: Complex ER Cases• Issue classification tools.
• Case file setup.
• Documentation standards.
• Risk assessment tools.
• ER policy framework.0 - Day 2: Investigation Skills• Investigation steps.
• Interview guides.
• Evidence evaluation tools.
• Witness statement templates.
• Findings documentation.0 - Day 3: Disciplinary Management• Disciplinary process maps.
• Hearing scripts.
• Decision-making tools.
• Warning letter templates.
• Appeal process guidelines.0 - Day 4: Labor Law Application• Interpreting key legal clauses.
• Legal compliance checklist.
• Case law examples.
• Legal risk indicators.
• Documentation requirements.0 - Day 5: ER Strategy• ER dashboards.
• Case trend analysis.
• Preventive programs.
• Policy strengthening tools.
• Leadership alignment strategies.0
Instructor
Lessons:
