Introduction
Supply chains enable the flow of goods, information, and finances across global networks. This course introduces participants to the fundamental concepts and structures that define modern supply chains. Through practical examples, learners will see how various stakeholders interact and depend on one another. By the end, participants will have a complete understanding of supply chain building blocks and how they fit together.
Course Objectives
- Understand end-to-end supply chain processes
- Identify major supply chain stakeholders
- Learn material, information, and financial flows
- Recognize key performance indicators
- Evaluate basic supply chain challenges
Target Audience
- Junior supply chain professionals
- Operations and logistics assistants
- Business students
- Warehouse coordinators
- Professionals switching into supply chain roles
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Supply Chain Overview• Definition and evolution of supply chains
• Components: suppliers, manufacturers, distributors
• Understanding upstream vs. downstream
• Physical, information, and cash flows
• Globalization and supply chain trends0 - Day 2: Core Functions• Procurement basics
• Operations and production roles
• Inventory and warehousing
• Transportation and logistics
• Customer fulfillment processes0 - Day 3: Integration & Coordination• Cross-functional collaboration
• Internal vs. external integration
• Role of technology (ERP/WMS/TMS)
• S&OP introduction
• Communication gaps and solutions0 - Day 4: Performance & Metrics• KPIs: OTIF, cycle time, fill rate
• Cost vs. service trade-offs
• Benchmarking practices
• Identifying bottlenecks
• Continuous improvement basics0 - Day 5: Case Studies & Application• Successful supply chain examples
• Supply chain disruptions
• Root cause analysis
• Improvement project simulation
• Final group presentations0







