Introduction
Accurate and concise minutes are crucial records of decisions and actions in any organization. This course equips participants with practical techniques for preparing agendas, capturing key points, and producing professional meeting minutes. Learners will practice listening, note-taking, and summarizing skills using real examples. The training also emphasizes neutrality, clarity, and efficiency in supporting meetings.
Course Objectives
- Improve note-taking and summarization skills.
- Produce clear and professional meeting minutes.
- Strengthen preparation and follow-up processes.
- Understand meeting roles and responsibilities.
- Build confidence in supporting formal and informal meetings.
Target Audience
- Administrative assistants and secretaries.
- Meeting coordinators.
- Committee support staff.
- Anyone responsible for capturing meeting outcomes.
- New office staff learning minutes-taking.
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Understanding Meeting Structures• Types of meetings.
• Meeting purpose and roles.
• Preparing effective agendas.
• Understanding decision-making processes.
• Meeting documentation requirements.0 - Day 2: Note-Taking Essentials• Listening techniques.
• Identifying key points and actions.
• Note-taking formats.
• Using templates and checklists.
• Handling complex discussions.0 - Day 3: Writing Professional Minutes• Structuring minutes effectively.
• Writing clearly and concisely.
• Formatting and style guidelines.
• Reviewing and editing minutes.
• Versions and approvals.0 - Day 4: Digital Tools for Meeting Support• Using recording devices ethically.
• Meeting software (online/hybrid).
• Shared documents and collaborative editing.
• Task tracking and follow-ups.
• Digital minute templates.0 - Day 5: Simulated Meeting Practice• Conducting a mock meeting.
• Producing minutes from practice notes.
• Peer review of minutes.
• Performance evaluation.
• Improvement planning.0
Instructor
Lessons:
