Introduction
In today’s fast-paced and interconnected workplaces, leaders must be able to understand emotions—both their own and others’—to lead with clarity, trust, and influence. This course equips leaders with the core competencies of emotional intelligence to improve communication, strengthen relationships, and inspire team performance.
Course Objectives
- Understand the components of emotional intelligence
- Develop self-awareness and emotional control
- Strengthen empathy and interpersonal communication
- Build trust and rapport with teams
- Apply EQ skills to leadership challenges
Target Audience
- New and experienced leaders
- Supervisors and team leads
- HR and people managers
- Professionals seeking stronger interpersonal skills
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Understanding Emotional Intelligence• What EQ is and why it matters
• The 5 EQ components
• The brain–emotion connection
• Self-assessment of EQ strengths and gaps
• Case study: EQ in leadership success0 - Day 2: Building Self-Awareness• Recognizing emotional triggers
• Understanding personal strengths and blind spots
• Reflection and mindfulness practices
• Emotional patterns and leadership style
• Activity: EQ self-discovery workshop0 - Day 3: Emotional Regulation & Self-Management• Managing emotions under pressure
• Stress management and composure
• Avoiding reactive leadership
• Building resilience and optimism
• Simulation: Leadership under stress0 - Day 4: Empathy & Relationship Building• Active listening and empathy mapping
• Understanding different emotional styles
• Building trust and rapport
• Navigating interpersonal conflicts
• Group activity: Empathy role plays0 - Day 5: Applying EQ in Leadership• EQ for coaching and motivating teams
• Leading difficult conversations
• Improving communication and collaboration
• Personal EQ development plan
• Final project: EQ leadership action plan0
Instructor
Lessons:
