Introduction
Phishing attacks and unsafe email practices remain among the most common cybersecurity risks in the workplace. This course introduces participants to the basic principles of phishing awareness and email security, helping them identify suspicious messages, avoid common scams, and protect organizational information. Through simple discussions and practical examples, learners will build confidence in handling emails safely and reporting threats promptly. The program also emphasizes vigilance, responsibility, and secure communication habits.
Course Objectives
- Understand the basics of phishing and email security.
- Recognize common signs of suspicious emails.
- Improve awareness of safe email handling practices.
- Develop confidence in reporting phishing attempts.
- Promote secure communication behavior in the workplace.
Target Audience
- Employees using email for daily work.
- Administrative and support staff.
- Junior professionals with limited cyber awareness.
- Customer-facing personnel handling external emails.
- Anyone requiring introductory phishing awareness training.
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
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- Day 1: Introduction to Phishing Awareness• Understanding phishing basics.
• Why email security matters.
• Common types of phishing attacks.
• Roles and responsibilities in safe email use.
• Building a security-aware mindset.0 - Day 2: Recognizing Suspicious Emails• Identifying fake senders and unusual requests.
• Recognizing suspicious links and attachments.
• Spotting urgent or threatening language.
• Checking email addresses carefully.
• Avoiding common phishing traps.0 - Day 3: Safe Email Practices• Opening emails safely.
• Handling attachments with caution.
• Verifying unexpected requests.
• Using workplace email securely.
• Protecting login and account details.0 - Day 4: Reporting and Responding to Threats• Reporting phishing emails quickly.
• Responding to accidental clicks calmly.
• Following workplace reporting procedures.
• Supporting cyber incident response.
• Avoiding further risk after exposure.0 - Day 5: Email Security Habits and Course Review• Promoting safe email behavior daily.
• Learning from common phishing mistakes.
• Teamwork in preventing email threats.
• Personal action planning.
• Course review and simple assessment.0
Instructor
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