Introduction
Administrative roles increasingly rely on digital tools to improve efficiency and accuracy. This course introduces participants to commonly used administrative technologies, including office suites, scheduling tools, and cloud platforms. Learners will practice using these tools to organize data, manage tasks, and communicate digitally. The training ensures participants stay up to date with modern administrative technologies.
Course Objectives
- Strengthen digital literacy and technical confidence.
- Master common administrative software tools.
- Improve document creation and data organization.
- Enhance digital scheduling and communication.
- Learn best practices for using cloud platforms.
Target Audience
- Administrative staff seeking to upgrade tech skills.
- Entry-level office workers.
- Secretaries using digital tools daily.
- Assistants responsible for documentation.
- Anyone wanting stronger digital efficiency.
Course Outline
- 5 Sections
- 0 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: Computer & Digital Skills Basics• Computer fundamentals.
• File organization.
• Cloud storage basics.
• Keyboard shortcuts.
• Cybersecurity awareness.0 - Day 2: Microsoft Office/Google Workspace Essentials• Word processing techniques.
• Formatting documents.
• Spreadsheets basics.
• Email management.
• Presentation creation.0 - Day 3: Productivity & Collaboration Tools• Project management platforms.
• Shared document editing.
• Digital calendars.
• Communication apps.
• Workflow automation basics.0 - Day 4: Digital Communication & Professional Etiquette• Writing professional emails.
• Managing inboxes efficiently.
• Virtual meeting etiquette.
• Online customer interaction.
• Collaboration best practices.0 - Day 5: Practical Digital Applications• Document creation exercises.
• Scheduling and calendar simulations.
• Data entry and organization practice.
• Technology troubleshooting.
• Final digital skills assessment.0
Instructor
Lessons:
